Your cart is empty.
SHIPPING POLICY
DTF Swag
Last Updated: 03/20/2026
Shipping Coverage
DTF Swag ships both nationally and internationally. Shipping availability may vary depending on the product, location, and carrier capabilities.
Customers outside the United States or shipping to uncommon destinations should contact customer service to confirm availability before placing an order.
Orders may ship from multiple affiliated locations across the United States depending on inventory and production coordination.
Shipping Carriers
We primarily ship using UPS.
If a customer provides their own shipping label, USPS may also be used depending on the circumstances.
For large shipments, LTL freight services may be coordinated when necessary.
Order Processing Times
Most orders are processed within 48 hours of purchase depending on order size and coordination requirements.
Certain products may require additional production time:
• Finished apparel may take up to 7 business days depending on apparel availability and production location.
Orders are processed Monday through Friday only.
Our operating hours are:
• Office Hours: 8:00 AM – 5:00 PM CST
• Production Hours: 7:00 AM – 3:30 PM CST
Orders are not processed on weekends or holidays.
Shipping Methods and Rates
Available shipping methods include:
• Standard shipping
• Expedited shipping
• Freight (LTL) when required for large shipments
Shipping rates are carrier calculated and weight-based.
Free shipping is offered on orders over $200.
Shipping costs are non-refundable unless authorized by management.
Delivery Estimates
Estimated delivery times vary depending on carrier and location.
Typical estimates include:
• UPS Ground: Usually within 72 business hours
• UPS 2nd Day Air and Next Day Air are available for national shipments
• USPS delivery times may vary
• International shipping timelines vary by provider and destination
All delivery timeframes are estimates only. Once a package leaves our facility, we do not control carrier operations or delivery timelines.
Delivery times may vary by region, shipping method, and carrier availability.
Order Tracking
Tracking numbers are provided at the end of the business day once shipping processes are completed.
Tracking information is typically delivered via email.
If a tracking number is not received, customers may contact customer service to obtain it.
A customer account portal with tracking features may be implemented in the future.
Shipping Address Accuracy
Customer service will attempt to verify shipping addresses in the shipping system; however, customers are responsible for providing accurate shipping information.
If an incorrect address is provided:
• DTF Swag is not responsible for additional shipping fees or delivery issues
• Replacement products must be purchased at full price
• Replacement items will not be discounted or replaced at no charge
Shipping addresses may be corrected only if the order has not yet been released to the carrier.
Customers are responsible for any additional costs resulting from incorrect address information.
Lost, Delayed, or Stolen Packages
Once a package has been handed off to the carrier, responsibility for delivery lies with that carrier.
If a package is lost, a claim must be filed directly with the shipping carrier.
If a package is marked delivered but cannot be located, customers must contact the carrier to investigate.
DTF Swag is not responsible for carrier delays or delivery issues once a shipment has left our facility.
International Shipping
Customers ordering internationally are responsible for:
• Customs duties
• Import taxes
• Any additional fees imposed by their country
International shipping timelines vary depending on the destination country, customs processing, and carrier services.
Split Shipments
Orders may occasionally ship in multiple packages depending on product availability, production location, or shipping logistics.
Additional shipping fees may apply in these cases.
Separate shipments will only occur if confirmed with the customer in advance.
Shipping Related to Returns
Customers are responsible for return shipping costs unless otherwise approved.
If a shipment is refused or returned to sender:
• The customer will be responsible for any additional shipping charges required to reship the order
• If the customer chooses not to have the order reshipped, a restocking fee may apply
Shipping Questions and Contact Information
For questions regarding shipping, customers are encouraged to contact customer service by email whenever possible, as written communication provides a clear record for reference.
Email: contact@dtfswag.com
Last Updated: 03/20/2026
Shipping Coverage
DTF Swag ships both nationally and internationally. Shipping availability may vary depending on the product, location, and carrier capabilities.
Customers outside the United States or shipping to uncommon destinations should contact customer service to confirm availability before placing an order.
Orders may ship from multiple affiliated locations across the United States depending on inventory and production coordination.
Shipping Carriers
We primarily ship using UPS.
If a customer provides their own shipping label, USPS may also be used depending on the circumstances.
For large shipments, LTL freight services may be coordinated when necessary.
Order Processing Times
Most orders are processed within 48 hours of purchase depending on order size and coordination requirements.
Certain products may require additional production time:
• Finished apparel may take up to 7 business days depending on apparel availability and production location.
Orders are processed Monday through Friday only.
Our operating hours are:
• Office Hours: 8:00 AM – 5:00 PM CST
• Production Hours: 7:00 AM – 3:30 PM CST
Orders are not processed on weekends or holidays.
Shipping Methods and Rates
Available shipping methods include:
• Standard shipping
• Expedited shipping
• Freight (LTL) when required for large shipments
Shipping rates are carrier calculated and weight-based.
Free shipping is offered on orders over $200.
Shipping costs are non-refundable unless authorized by management.
Delivery Estimates
Estimated delivery times vary depending on carrier and location.
Typical estimates include:
• UPS Ground: Usually within 72 business hours
• UPS 2nd Day Air and Next Day Air are available for national shipments
• USPS delivery times may vary
• International shipping timelines vary by provider and destination
All delivery timeframes are estimates only. Once a package leaves our facility, we do not control carrier operations or delivery timelines.
Delivery times may vary by region, shipping method, and carrier availability.
Order Tracking
Tracking numbers are provided at the end of the business day once shipping processes are completed.
Tracking information is typically delivered via email.
If a tracking number is not received, customers may contact customer service to obtain it.
A customer account portal with tracking features may be implemented in the future.
Shipping Address Accuracy
Customer service will attempt to verify shipping addresses in the shipping system; however, customers are responsible for providing accurate shipping information.
If an incorrect address is provided:
• DTF Swag is not responsible for additional shipping fees or delivery issues
• Replacement products must be purchased at full price
• Replacement items will not be discounted or replaced at no charge
Shipping addresses may be corrected only if the order has not yet been released to the carrier.
Customers are responsible for any additional costs resulting from incorrect address information.
Lost, Delayed, or Stolen Packages
Once a package has been handed off to the carrier, responsibility for delivery lies with that carrier.
If a package is lost, a claim must be filed directly with the shipping carrier.
If a package is marked delivered but cannot be located, customers must contact the carrier to investigate.
DTF Swag is not responsible for carrier delays or delivery issues once a shipment has left our facility.
International Shipping
Customers ordering internationally are responsible for:
• Customs duties
• Import taxes
• Any additional fees imposed by their country
International shipping timelines vary depending on the destination country, customs processing, and carrier services.
Split Shipments
Orders may occasionally ship in multiple packages depending on product availability, production location, or shipping logistics.
Additional shipping fees may apply in these cases.
Separate shipments will only occur if confirmed with the customer in advance.
Shipping Related to Returns
Customers are responsible for return shipping costs unless otherwise approved.
If a shipment is refused or returned to sender:
• The customer will be responsible for any additional shipping charges required to reship the order
• If the customer chooses not to have the order reshipped, a restocking fee may apply
Shipping Questions and Contact Information
For questions regarding shipping, customers are encouraged to contact customer service by email whenever possible, as written communication provides a clear record for reference.
Email: contact@dtfswag.com